Know which device belongs to each job
Create a repair ticket with a device model, IMEI or serial number and intake notes so staff can refer back to the original record.
Record the device, reported condition, customer, repair status and payment details together.
Everyday work in Tanzania DSM · TZCreate a repair ticket with a device model, IMEI or serial number and intake notes so staff can refer back to the original record.
Move the ticket through available job states and review the customer’s history. Automated updates, quote approvals and parts-by-device catalogues are not confirmed live capabilities.
Open the app and see the workflow currently available.