Capture the service before the chair is busy
Write down the customer, requested service and agreed price as soon as the visit is booked or received. Keep walk-ins in the same daily view.
Close the visit with a payment record
Mark the service complete, record an amount received and note any remaining balance. The record supports your own follow-up; it is not confirmation from a payment provider.
Review what brings people back
Use a customer’s visit history to understand previous services and keep the next conversation personal. Contact customers only through channels and messages they have agreed to receive.