Count items and note their condition
At drop-off, record the customer, the item count and any condition notes that matter to the service. Use a consistent order reference or tag in your physical handover process so staff can connect the garment to its digital job record.
Keep each order’s progress visible
Move work through the statuses your team uses, such as received, in progress and ready. A shared list helps staff check what is waiting without relying on memory or searching through several notebooks.
Review payment before handover
Keep the order amount, recorded payments and remaining balance together. Confirm the actual payment through the channel used by your business; a record in business software does not independently verify settlement.