Begin with the work you need to follow
List the steps from a customer request to completed work and payment. Check whether the product can keep the customer, service, order status, amount and follow-up notes together without adding unnecessary steps.
Check local and practical fit
Try the product in the language your team uses. Confirm currency, connectivity assumptions, export options, onboarding and current support channels. Ask to see the workflow for your exact business type rather than relying only on a feature list.
Ask what is not included
Clarify whether a payment is recorded or processed, whether an invoice is a fiscal receipt, what data protections are in place, what the current fee is, and whether AI or other integrations are live. Biashara currently records business payments but does not process or verify provider settlement; confirm current availability before choosing.